FAQ. Why did my NMN powder jar contain more/less scoops than stated?

This is a simple to explain yet complicated issue to resolve, particularly when it comes to NMN. The main problem with the number of scoops in the jar has to do with the difference between volume and weight. The difference between weight and volume impacts the number of scoops you can obtain per container. This issue is inherently related to NMN due to its ultra-low-density characteristics.

Weight: Weight is a measure of the amount of material present in the supplement. It quantifies the mass of the powder, typically measured in grams or ounces. The total weight of the powder remains constant regardless of how it is scooped or packed.

Volume: Volume, on the other hand, refers to the amount of space occupied by the powder. It is typically measured in milliliters (ml) or cubic centimeters (cc). The volume is influenced by factors such as the size and shape of the particles, the degree of packing or compression, and any air spaces present within the powder.

The relationship between weight and volume becomes relevant when determining the number of scoops. While weight is constant, the volume of the powder can vary depending on factors such as particle size, density, and fluffiness. Here's how the difference between weight and volume can affect the number of scoops:

Density: The density of the powder, which is the mass per unit volume, plays a crucial role. If a powder has a higher density, it means it occupies a smaller volume for the same weight. In this case, you may be able to get more scoops from a given weight of the supplement. Conversely, a lower-density powder takes up more space, and you may end up with fewer scoops for the same weight.

Particle Size and Shape: The size and shape of the powder particles influence how they pack together in a scoop. If the particles are smaller or irregularly shaped, they can leave more gaps between them, resulting in a fluffier or less densely packed scoop. This leads to a larger volume per scoop with less weight and can increase the number of scoops you can obtain from a fixed weight.

Settling and Compression: Factors like settling and compression can affect the volume of the powder. If the powder settles during storage or transport, it can occupy less volume, potentially resulting in fewer scoops for the stated weight. Compression from scooping the contents can also lead to a denser packing of the scoop, potentially decreasing the number of scoops.

It is important to note that all jars are individually checked to validate the weight of their contents. For best result, we recommend a leveled loose scoop taking special care to avoid packing the scoop in any way.

Question: Can I use a gram scale to ensure an accurate dosage?

Answer: While you can use a gram scale, you will need to use an expensive commercial gram scale. Inexpensive gram scales are wildly inaccurate when measuring at and below the single gram range. These inconsistencies would result in a similar situation as if just using a scoop.

Question: Why do you include a scoop if it is not accurate?

Answer: We include the scoop as a convenience. We have tried not adding a scoop in the past to avoid issues relating to weight vs. volume, but the customer has overwhelmingly made their voices heard and wants a scoop included. The scoop used for this product for the desired dosage is accurate based on an ideal scoop.

Question: I use your Resveratrol powder product. Why does it not have the same problem?

Answer: This is not an issue with our Resveratrol powder product because it is a very dense material. This material is not prone to compacting, which allows for a very consistent scoop.